Concierge | JW Marriott Hanoi

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  • JW Marriott Hotel Hanoi

At JW Marriott Hanoi, our concierge staffs will attentively assist you with any inquiries and arrangements. Using our knowledge, connections and service expertise, we ensure that all of your requests are fulfilled and your stay is exceptional.

Our concierge services include:

  • Airport Services
  • Baggage Services/Storage
  • Limousine Services
  • Messenger Services
  • Personalized Sightseeing Tours
  • Services for People with Disabilities
  • Transportation Services
  • Umbrellas

* For your convenience and pleasant, we provide complimentary one way shuttle bus service from the Hotel to the center of Hanoi.


Buffalo Tour - Our Local Partner:

Buffalo Tours is a leading travel company in Asia specializing in tailor-made, private guided tours to Vietnam, Cambodia, Thailand, Burma, Laos, China, HongKong, Singapore, Malaysia, Indonesia and Japan, as well as multi-country tours across the region. Using an expansive portfolio of tours carefully crafted to show you the very best of Asia, our travel experts create tailor-made travel packages to match all your travel preferences and needs.


Buffalo Tour Desk @ JW Marriott Hotel
08 Do Duc Duc Str., Me Tri Ward., South Tu Liem dist., Hanoi, Vietnam
T: +84 24 3833 5588 - ext. 1610   

Find out more about Buffalo's service. Click Here

Limousine service (Hanoi city) City Shuttle Service Buffalo tours Hanoi Map Stay updated @ JW Marriott hanoi Limousine service (other cities)

24/7 service

Lobby level (right next to reception desks)
Working hours : 6am -11pm
Hotline : +84 936 472 536 only on working hours

Hotel phone number : +84 24 3833 5588 Ext: 1609

Request service for yourself You are a group organizer