Hotel Highlights

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Hotel Highlights

  • JW Marriott Hotel Hanoi
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We have 450 graciously appointed, 48-square-meter guest rooms and 55 suites, including a Presidential and a Chairman's Suite.

Our luxury hotel's six savory food and beverage outlets offer a contemporary, international dining experience in Hanoi.

Our luxury hotel's Hanoi meeting areas include 2,400 square meters of sophisticated space including two elegant ballrooms.

Arrival Information

Check-in and Check-out

  • Check-In Kiosk
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Express Check-In and Express Checkout

High-Speed Internet Access

  • Guest rooms Wireless, Wired for 288,750 VND/day
  • Lobby and public areas: Complimentary Wireless
  • Meeting rooms: Wireless, Wired

Parking

  • Complimentary on-site parking

Property Details

  • 8 floors , 395 rooms , 55 suites
  • 17 meeting rooms, 24,251 sq ft of total meeting space
  • 2 concierge levels

Pet Policy

  • Pets not allowed

Services & Amenities

  • Coffee/tea in-room
  • Concierge Lounge Hours
  • Concierge desk
  • Evening turndown service
  • Florist
  • Foreign exchange
  • Gift/newsstand
  • Housekeeping service twice daily
  • Laundry on-site
  • Limousine service
  • Mobility accessible rooms
  • Newspaper delivered to room, on request
  • Newspaper in lobby

Room service

  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Shoeshine
  • Shoeshine stand
  • Valet dry-cleaning
  • Virtual Concierge Available

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical Adapters
  • Individual climate control
  • Iron and ironing board
  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed
  • Safe

Accessibility

For more information call the general manager of the hotel.

  • Accessible guest rooms have a 32 inch wide opening
  • Adjustable height hand-held shower wand
  • Bathtub grab bars
  • Bathtub seat
  • Business center entrance
  • Closed-caption TV
  • Fitness center entrance
  • Flashing door knocker available for disabled person
  • Grab bars in bathroom
  • Hotel has on site accessible self-parking
  • Lowered deadbolt in guest room for disabled persons height (in feet)
  • Lowered electrical outlets
  • Main entrance
  • Meeting spaces
  • No transfer showers available
  • Pathway to registration desk
  • Pool entrances
  • Registration desk
  • Restaurants and lounges
  • Route to some or all accessible guest rooms is not accessible
  • Self-operating lifts or sloped entry
  • Service animals allowed for persons with disabilities
  • Spa entrance
  • Telephone for hearing impaired
  • Toilet seat in guest rooms for disabled person
  • Roll-in shower
  • Property has elevators